Care Tips
Great shoes deserve great care. Follow these tips to keep yours in top shape.
We recommend the following methods to care for your shoes.
What's in your box
Every pair comes with spare crystal beads and a pair of spare heel caps where applicable, so you can handle small replacements yourself with ease.
- Spare crystal beads
- Spare heel caps (where applicable)
We've got you covered
Need more crystal beads or rhinestone embellishments? Just reach out. We also offer free replacement for newly purchased products with manufacturing flaws or wrong fit.
Contact usMaintaining Appearance
Wipe after every wear
Even if they look clean. Dirt and dust are the most common causes of premature wear.
Keep away from sunlight
UV rays fade colour and dry out materials over time.
Rotate your pairs
Give each pair time to rest and recover between wears.
Condition regularly
For leather and suede, a light conditioning every few months keeps material supple and prevents cracking.
Storing Your Shoes
Clean before you store
Wipe down and dry thoroughly. Apply leather conditioner on leather uppers before putting them away.
Let them breathe first
Air them out before storing. Trapped moisture leads to deterioration.
Keep their shape
Use shoe trees or stuff lightly with acid-free tissue paper or rolled-up socks. Don't overstuff.
Find the right spot
Cool and ventilated space is ideal. Avoid heat and humidity — they crack leather and loosen glue.
Going long term?
Plastic shoe boxes protect against dust, sunlight, and mildew for up to 6 months.
Wearing Your Shoes
Rotate your pairs
Don't wear the same pair every day. They need time to dry out and bounce back.
Don't let them sit too long
Unused for more than 6 months? They'll stiffen, crack, and the glue will loosen.
Wet Shoes & Odour
Dry them out immediately
Blot the outside with a dry microfibre cloth. Stuff loosely with newspaper to absorb moisture. Replace stuffing every few hours until fully dry.
Never use heat
Do not dry under direct sunlight or with a hair dryer. Heat causes cracking and warping.
Tackle odour naturally
Use shoe deodorant sprays to neutralize odours, and consider cedar shoe trees to absorb moisture and keep your pairs fresh between wears.
Tap a material to see how to care for it
Lamb & Cow Suede
- Spray with a suede protector before first use.
- Remove dried soil and dust with a soft bristled brush.
- For oil or ink stains, seek professional cleaning.
- Store with shoe trees in dust bags.
Fabric & Wicker
- Remove dirt and dust from weaves using a soft bristle brush.
- Spot-treat fabric stains with soda water and a toothbrush.
- Gently use a damp, lint-free cloth for mud or grime.
- Wipe off excess water and air dry in a cool, shaded area.
Vegan & Eco Leather
- Spot-treat stains with warm water and mild soap.
- Wipe down with a damp cloth to remove dirt and dust.
- Always dry fully before wearing again.
- Do not dry under sunlight or with a hair dryer.
Napa Leather
- Use a clean, damp cloth to wipe soiled spots.
- Clean using a rubber-based shoe polish in a similar colour.
- Buff lightly with a soft cloth and let dry.
- Do not dry under sunlight or with a hair dryer.
Metallic Finish
- Avoid excessive friction to prevent the finish from fading or peeling.
- Wipe with a soft, damp, lint-free cloth and dry away from heat.
- Avoid alcohol or solvents as these will damage the metallic shine.
Patent Finish
- Remove dust with a soft brush.
- Wipe with a damp microfibre cloth and let dry.
- Apply patent leather cleaner on scuffed or stained spots.
- Buff with a clean cloth in a brisk sideways motion to restore shine.
- Store separately to avoid colour transfer onto other shoes.
